CITIBOT INTEGRATIONS
TWO-WAY INTEGRATIONS
Citibot’s mission is to build trust between governments and their residents through accessible chat communications, and we want to be as open as possible.
Our communication platform, which includes Text Chat, Text Alerts, and Web Chat, is integrated with government software platforms, including CRMs, public record systems, 311 systems, request and work management platforms, and data management systems.
That way, you can feel comfortable that all the info is passing through your existing systems!
Featured CRM Integration Partners
Featured Website Integration Partners
*Citibot also has the capability to be implemented to internal sites built in-house by clients.
WE ARE CLOUD BASED
The Citibot Communication Platform is cloud-based and not dependent on external applications or on-premises software.
“Working with Bratton Riley and his team at Citibot has been an incredible experience, when it comes to both product implementation and customer service. They are always looking for ways to make the product better and improve the conversations we’re having with our residents.”
Don’t see the integration you’re looking for?
Request a demo so the Citibot team can help.