Citibot was recently showcased in the UK based Apolitical in an article that shed light on the up-rise of chatbots across the globe. Apolitical focuses on the great new ideas in the public-private spaces so that these ideas can be shared to all communities around the world. One mention in particular was Citibot’s latest action to communicate with the citizens of North Charleston.

Citibot’s purpose is serve the people, not only the government that serves them. Its mission is to support the public on-the-go, twenty-four hours a day, seven days a week making everyone in a community part of civic change.

What is imperative to our company is our desire to continuously develop updates to meet the needs of citizens. The more interactions that occur improves the overall functionality of our technology. And, we’re interacting with constituents where they are already comfortable…on text messaging.

By making the process of acquiring government related information or reporting issues faster and easier for citizens, is one step closer to enhancing the way of life for citizens - and that’s all Citibot could ever ask for.

Read more about our technology and how it’s working to create better efficiencies in North Charleston.