Recently, Citibot was featured in a Government Technology article, where the writer, Zach Quaintance writes about the national rise of chatbots. Citibot, is one of the first of its kind, which was designed to help citizens maximize their access to local governments to invoke public change in their cities.

What sets Citibot apart from any other government chatbot is its text-based setup. This feature defies any other chatbot when it comes to its accessibility factor. The “on the go” component permits users to freely ask government related questions as well as allows users to hold their city accountable, without delay, for any issues that would affect their daily routines.

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