Citibot will be attending the 2023 Engage 311 Annual Conference in Charlotte, North Carolina!

CS Week 311 is a comprehensive event that focuses on promoting and advancing the field of customer service and engagement. It includes the annual ENGAGE311 Conference and EXPO311 Hall, where industry experts share their knowledge and experiences, as well as a variety of other educational opportunities such as webinars and surveys. It also offers networking and leadership opportunities for professionals working in 311 and customer service centers, and recognizes excellence in the field with the CS Week 311 Award of Excellence.